Immediate danger? Move to safety and contact verified local emergency services.
FAQ

Questions before you prepare?

How the preparedness chat, tokens, information handling, and emergency boundaries work.

If danger is immediate, move to safety and contact verified local emergency services.
1What is SafetyFirstAI?

A text-based guide for general home, hazard, seasonal, and on-the-go preparedness. It turns your situation into a prioritized checklist and practical plan.

2How does the safety chat work?

It checks urgency, gathers non-sensitive context, then organizes actions by priority and flags what to verify locally.

3How do tokens work?

Tokens provide access to conversations. Each message uses 5 tokens, and you can buy a package or pay as you go on the pricing page. Package sizes and prices are shown before purchase; see the Refund policy and Terms and conditions for the rules that apply.

4How is my information handled?

Do not share exact addresses, access codes, alarm details, daily schedules, medical records, or identifying information. Our Privacy policy explains how account and conversation data is handled.

5What can the chat help me do?

Create household plans, home walkthroughs, hazard checklists, supply reviews, seasonal reminders, travel preparations, and questions for qualified professionals.

6What happens if my balance is insufficient?

The chat pauses and points to token options. Never delay emergency action or contacting authorities because of a balance.

7What makes this experience distinct?

It prioritizes actions, adapts them to household needs, and separates general steps from items requiring official local guidance or professional inspection.

8How do I get support?

Use the contact form for product or account support. It is not an emergency channel; urgent danger requires verified local emergency services.

9Who benefits most?

Homeowners, renters, students, caregivers, travelers, pet owners, and people starting a preparedness routine.

10Is it suitable for beginners?

Yes. Ask for a short “start here” list. Then verify hazard-specific guidance with local authorities and qualified professionals.

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